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Quality

KOLİN HOTEL ÇANAKKALE MANAGEMENT POLICY

Our main goal in management is to keep the customer and employee satisfactions at maximum levels and offer high quality service.

Within these principles;

  •  Abide by all the legal requirements
  •  Within the nature protection program, recycle our waste as much as possible, or make them harmless, decrease waste, etc. Adopt a nature friendly work system.
  •  Implement food security system at maximum level through our engineers working in the food chain.
  •  Provide hygiene at all the places at our hotel.
  • Always try to obtain customer feedback. Resolve their problems and try to get maximum satisfaction. Try     to be a recommended Hotel for the region.
  • Hold the security issues at the highest level. Prevent any kind of security issues that might put our guests  and personnel at risk.
  • Within the total quality management procedures, always promote continuous improvement at all levels. Always provide chic environment, follow up with the hospitality trends, and promote career and personal development of our personnel.